The UX Leaders Masterclass will showcase a series of expert insights from industry leaders who will share their latest thinking on the big issues, industry trends and strategies that are shaping the ‘User Experience’ landscape.
The masterclass will provide delegates with a unique learning experience through a series of engaging roundtable sessions that will deliver invaluable tips, strategies and industry best practice. The official keynote will be delivered by Sky Betting & Gaming’s Mark Shahid, Senior Experience Architect – Shifting Habits Towards a User-Centered Culture.
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When: Tuesday 20th September 2016
Where: Manchester, UK
Time: 9.00am to 1.00pm *Registration between 9.00am-9.30am
Topics:
- Digital Experience Trends: The need for change in the age of the digital empowered customer
- Strategy: Putting UX at the heart of the business – Strategies for delivering customer centricity
- Technology: The rise and implications of Conversational User Interfaces (CUI)
- Service Design: Creating superior end to end customer experiences
- Engagement: Delivering powerful personalised customer experiences
- Keynote: Shifting habits towards a user-centered culture
Who’s Attending: Sample #UXL16
- Senior Manager, User Experience – Walmart
- Head of User Experience – Shop Direct Group
- Head of UX – Sky Betting & Gaming
- Senior User Experience Manager – Bank of America
- Global Head of Web Trading & UX – Premier Farnell
- Senior User Experience Manager – Boots
- Senior UX Designer – BBC
- Senior User Experience Manager – Jet2
- Head of eCommerce – Missguided
- Group eCommerce Conversion Rate Optimisation Manager – JD Williams
- Group Head of Digital – Sofology
- Head of Brand – Rentalcars
Official Partners:
